Our Security Commitment
At BitNeoBank, we employ industry-leading security measures to protect your cryptocurrency assets and personal information. Our multi-layered security approach ensures that your investments remain safe and secure.
Cold Storage
95% of assets stored offline
Insurance
$250M insurance coverage
24/7 Monitoring
Real-time threat detection
Security Features
Multi-Factor Authentication
Enable 2FA using authenticator apps, SMS, or hardware security keys for an additional layer of protection on your account.
Cold Storage
The majority of your cryptocurrency assets are stored in offline cold storage, completely isolated from internet threats.
Encryption
All data is encrypted using AES-256 encryption both in transit and at rest, ensuring your information remains secure.
Real-Time Monitoring
Our security team monitors all transactions and account activity 24/7 to detect and prevent suspicious behavior.
Security Best Practices
Enable Two-Factor Authentication
Always use 2FA on your account. This adds an extra layer of security beyond just your password.
Use Strong Passwords
Create unique, complex passwords for your account. Consider using a password manager to generate and store secure passwords.
Verify Email Addresses
Always verify the email address for withdrawal requests and important account changes.
Monitor Account Activity
Regularly check your account for any unauthorized transactions or suspicious activity.
Keep Software Updated
Ensure your browser and operating system are up to date with the latest security patches.
Security Certifications
SOC 2 Type II
Certified for security controls
ISO 27001
Information security management
PCI DSS
Payment card industry compliance
Contact Security Team
If you notice any suspicious activity or have security concerns, please contact our security team immediately:
Security Email: security@bitneobank.com
Emergency Hotline: +1 (800) SECURITY
Response Time: Within 1 hour for critical issues