BitNeoBank
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Privacy Policy

Last updated: 6/22/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a transaction, or contact our support team. This may include:

  • Name, email address, and phone number
  • Government-issued identification documents
  • Bank account and payment information
  • Transaction history and trading activity
  • Communications with our support team

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and safety
  • In connection with a business transfer or merger
  • With service providers who assist in our operations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Multi-factor authentication
  • Regular security assessments
  • Employee training on data protection
  • Access controls and monitoring

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability
  • Withdraw consent where applicable

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@bitneobank.com

Phone: +1 (800) BITCOIN

Address: 123 Crypto Street, Digital City, DC 12345