1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and personalizing content.
Cookies can be "session cookies" (temporary cookies that expire when you close your browser) or "persistent cookies" (cookies that remain on your device until they expire or you delete them).
2. How We Use Cookies
We use cookies for the following purposes:
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions.
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance.
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your language preferences and login status.
Analytics Cookies
These cookies help us analyze how our website is used, which pages are most popular, and how users navigate through our site.
3. Types of Cookies We Use
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session | Session |
| preferences | Stores your site preferences | 1 year |
| analytics_id | Tracks website usage for analytics | 2 years |
| security_token | Enhances security measures | Session |
4. Third-Party Cookies
We may also use third-party cookies from trusted partners to help us provide better services. These include:
- Google Analytics: To analyze website traffic and user behavior
- Stripe: To process secure payments
- Cloudflare: To improve website performance and security
- Intercom: To provide customer support chat functionality
These third-party services have their own privacy policies and cookie practices. We encourage you to review their policies for more information.
5. Managing Your Cookie Preferences
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Delete existing cookies
- Block cookies from being set
- Set preferences for different types of cookies
Cookie Consent
When you first visit our website, you'll see a cookie consent banner that allows you to choose which types of cookies you want to accept.
Opt-Out Links
For third-party analytics cookies, you can opt out through the respective service providers:
- Google Analytics: https://tools.google.com/dlpage/gaoptout
⚠️ Note: Disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are necessary for the site to work properly.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website.
Your continued use of our website after any changes indicates your acceptance of the updated policy.
7. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Email: privacy@bitneobank.com
Phone: +1 (800) BITCOIN
Address: 123 Crypto Street, Digital City, DC 12345